Why plastic free
Why do we want to hand prepare every product in our studio?
At Row Row, there are two ways for our products to arrive at your place :
1. Directly from our studio,
2. From local warehouses in your country.
First, we care deeply about how our products travel. We only use plastic-free, biodegradable, and earth-conscious materials. If we used overseas warehouses or outsourced logistics, we could hardly guarantee the final step would still align with our values. Many third-party systems prioritize efficiency over sustainability.
Second, each package is prepared by hand, by us.
We wrap, seal, and send it ourselves, because we believe that how something arrives matters. It’s not just a shipment. It’s a quiet connection between us and you.
No middlemen. No interference. Just a small, intentional moment shared between us, like a soft secret we’re sending directly into your hands.
Although we want our package to perfectly align with our core value, sometimes we still need to choose a third party warehouse just to shorten the delivery time and also to guarantee that all the import duties and taxes are well taken care of. We know that you hate surprise charges at checkout and thus, this is the only way for us to do that. Nevertheless, we still try our very best to use sustainable packaging material as much as we can.
For products shipping directly from our studio, every layer is intentional
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Why plain shipping box
Production Factory CertificateOur shipping boxes are plain. No logos. No graphics. No ink. We keep it that way not only to protect your privacy but because unpainted cardboard is the most recyclable.
Most printed boxes use oil-based inks, often with plastic additives or heavy metals for brightness. That might look “Premium” but it makes the whole package harder to recycle. We don’t do that.
We choose what's light on the earth and honest to you because just like your feelings - What’s invisible doesn’t mean it’s unimportant. And what matters most is always on the inside. -
Why we use strange tape
SGS CertifcateIt doesn’t stick on its own. It needs water, care, and a special dispenser. It’s 3 to 5 times more expensive than regular plastic tape but we chose it because it’s 100% plastic-free, biodegradable, and made from starch-based materials as we believe packaging should return to the earth as gently as it arrived in your hands.
And there’s something else. We love writing on it. A small sentence, a warm wish, something meant just for you. Not mass-printed, not templated, just handprinted, Human.
It may seem small but that’s where the softness lives - in the quiet things you weren’t expecting. -
Why we wrap with kindness
EU CertificateWe use fully biodegradable air-cushion wrap made from PLA - a plant-based material certified "OK COMPOST" by the EU. Unlike regular plastic padding, this wrap naturally breaks down in industrial composting systems, leaving no trace behind - not in the earth, not in the ocean, not in your home.
It costs more - about 5 times more than conventional packaging but we chose it anyway because how we treat our products reflects how we treat you.
We want every item to arrive safe, supported, and untouched by harm wrapped in something soft, protective, and kind. No plastic. No residue. No compromise. -
Wrapped softly. Sealed without plastic.
Every USB charging cable we include comes in a kraft paper pillow box - no plastic, no unnecessary extras. We ask our suppliers to deliver the cables unpackaged, so we can wrap them the way we believe in.
With care, with texture, with no harm to the earth.
The pillow box is sealed without glue or tape and it protects better than plastic sleeves, and feels far more honest in your hands. We chose embossed detailing, not printing - because we love texture that doesn’t shout, and beauty that leaves nothing behind. We hope you’ll love this quiet choice, just as much as we loved making it for you. -
Not just a pouch. A gentle choice.
COC & SGS CertificateEach of our products comes wrapped in a custom-made Lisse Velvet Pouch - chosen not only for luxury, but for what it represents. Soft to the touch and reusable.
Wrapped in a gentle misty blue-grey - a color that belongs to no gender, no label, just like you. We didn’t want to give you something disposable. We just wanted to give you something that stays. A pouch you can use again and again, for anything you choose.
Because how you live, what you carry, what you care for is entirely yours to define. No fixed roles. No rigid rules. Just softness, freedom, and space to be as you are. -
Eco-Friendly. Details that matter.
SGS CertificateWe know - most people won’t notice this card. They might not feel the texture of the paper, or wonder what ink we used. But we notice. Because it matters.
Our thank-you cards are printed on premium American kraft paper, made from 100% virgin wood pulp, with soy-based ink that’s certified by SGS to meet EU RoHS standards. No heavy metals. No toxic residues. Fully recyclable.
It’s a small gesture. It’s part of our quiet commitment to do better - for the earth, and for those who care about it.We believe sustainability isn’t a statement. It’s a practice.
Even when no one is watching. -
Our Sealing Stickers Are Not Plastic
Test ReportSometimes, a product needs to be sealed - for hygiene, for safety, or simply to hold things together. But even then, we choose not to take the easy way.
When we use sealing stickers, they are not made of plastic. They’re made from PLA (polylactic acid), a corn-based material that is biodegradable and compostable under the right conditions. It’s a small detail and most people won’t notice but we do it anyway - because we believe small details carry quiet values.
We had these PLA stickers specially made for our packaging, so that even when adhesives are required, your experience still remains plastic-free, from beginning to end.
Not for show.
Not for trends.
Just because we believe it matters. -
Glassine paper. Thoughtfully chosen.
FSC CertifiedFor garments and intimate items, we use 17gsm FSC-certified tissue paper - also known as glassine paper - to gently wrap your products. It’s light, breathable, and clean - ideal for hygiene, and even more ideal for the planet.
Our tissue is printed with our logo using soy-based ink, and sealed with our custom-made PLA compostable sticker, never plastic.
Together, this forms a quiet, intentional packaging ritual - soft to the touch, simple to open, and fully compostable.We chose this not because it’s the easiest way but because it’s the right one.
We hope you can feel the care, in every layer. -
Our Shipping Labels: Compostable. American-made. No Compromise.
ExploreEvery 4x6 inch shipping label we use is sourced from Elevate Packaging, a pioneer in fully compostable and recyclable thermal labels - made entirely in the USA, and nowhere else.
These labels cost nearly 30 times more than conventional plastic-coated shipping labels. We know its’s a lot but we chose them anyway - not because it’s easy, or cheap, but because it’s the only way to ensure our packaging stays 100% plastic-free, down to the tiniest adhesive layer.It’s one of those details you might never notice and that’s okay. We just wanted you to know that we notice. And we care.
Please know that your trust means everything to us and we’re doing everything we can, quietly and persistently, to make sustainability not just a word, but a practice.
To learn more about these labels, feel free to visit Elevate Packaging’s website.
We keep things quiet - Privacy in Shipping
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Unmarked kraft box
Every order is shipped in an unmarked kraft box. No product names. No brand logos. No external labels that hint at what's inside.
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Neutral terms for customs declaration
On the customs declaration, we use neutral terms only — like “personal massager,” “compression garment,” or “paper hygiene product.”